Terms and conditions

Here website at sanjivanidentalcare.co.in is an online information and communications service (the “Service”), Use of the Service is governed by the terms and conditions of this Agreement. Please read this Agreement carefully before accessing or using the Service. Throughout this Agreement, sanjivani Dental is referred to as “we” or “us.”

General Terms And Conditions

The information and materials on the site (information) are for general consumer information purposes about dentistry, its objects and services. These Terms and Conditions and the Information are subject to change at any time without notice. kindly visit this page (https://sanjivanidentalcare.co.in/terms-and-conditions) for any updates.


I acknowledge and consent to see a Practitioner via teledentistry. I understand that my eligibility to receive a visit via teledentistry is based on the Practitioner’s clinical judgment that it is appropriate and that the quality of care will not be diminished by the use of teledentistry. I understand that a teledentistry visit is distinct from an in-person visit because I will not be in the same room as the dental Practitioner, and instead, I will communicate with the Practitioner through advanced communication technology using live video and audio feed. 

I understand that in order to provide the best call environment, I should reduce background light from windows or light emanating from behind me. I understand that my camera should be placed on a secure, stable platform to avoid wobbling and shaking during the teledentistry session. To the extent possible, my camera should be placed at the same elevation as my eyes with my face clearly visible to the other person.  I understand that I will be informed of the presence of any third party, including those that may be present to assist with the audio or video equipment, and that I have the right to: (1) omit specific details of medical history or physical examination that are sensitive to me during such third party presence, (2) ask non-medical personnel to leave the teledentistry examination room, and/or (3) terminate the consultation at any time by notifying the Practitioner or disconnecting from the teledentistry portal.

I understand the potential risks of receiving the Services via teledentistry include: delays in dental evaluation due to technological equipment failure, a lack of access to all relevant information, or I understand that my Practitioner or I may terminate the teledentistry visit at any time, including if the Practitioner or I feel that an in-person visit is necessary for any reason. I have had the Services and alternatives to teledentistry for my Services explained to me and I choose to and continue with a teledentistry visit.

I have read and understood the written information provided above. I agree that the information provided above adequately explains the Services, along with the risks and benefits to me of said Services. I have had the opportunity to ask questions about this information – if I had any questions; all of my questions have been answered in full. By electronically signing this form, I acknowledge and agree to all of the above, and certify that I have no questions and/or have had my questions answered in full.


SDC (sanjivani dental clinic) does not guarantee that a video and/or telephone consultation is the appropriate course of treatment for a particular health care problem.  The virtual consult is solely based on the information provided by you and, in the absence of a physical evaluation, the Provider may not be aware of certain facts that may limit or affect his or her assessment or diagnosis of your condition and recommended treatment.  By accessing this platform, you agree to contact your dentist or physician immediately should your condition change or symptoms worsen. If you require urgent care, you should contact local emergency services immediately.

Hours of Operation / Availability:  Sanjivani dental clinic does not operate 24/7/365.  Please note days and hours or operation posted at https://sanjivanidentalcare.co.in/contact-us/.

Payment:  SDC accepts credit cards, debit cards, NEFT, RTGS, wallet payment etc… Payment is non-refundable non-transferable.

Children:  SDVC (sanjivani dental virtual care) is not intended for use by children under the age of 18.  If you are under the age of 18, you may only use the SDVC services with the direct involvement of a parent or guardian.

User Information:  If you submit, upload, post or transmit any health information, medical history, conditions, problems, symptoms, personal information, consent forms, agreements, requests, comments, ideas, suggestions, information, files, videos, images or other materials to us (“User Information”), you agree not to provide any User Information that (1) is false, inaccurate, defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior, (2) violates or infringes the privacy, copyright, trademark, trade dress, trade secrets or intellectual property rights of any person or entity, or (3) contains or transmits a virus or any other harmful component.  You represent and warrant to SDVC and its Providers that you have the legal right and authorization to provide all User Information to SDVC and its Providers for use as set forth herein and required by SDVC and the Provider.


This site and its services are for consumer educational use only. Nothing contained in this site is or should be considered, or used as a substitute for, medical advice, diagnosis or treatment. The services provided on this site are here to educate consumers on dental care and related medical issues that may affect their daily lives. This site and its services do not constitute the practice of any dental, medical, nursing or other professional health care advice, diagnosis or treatment.

Because of the designated purpose of this site and the services it provides, you agree that sanjivanidentalcare.co.in does not constitute a service that targets any one community, user group, business or industry. Because the site is designed for educational purposes, you also agree that it does not constitute “doing business” in any specific jurisdiction or soliciting business for us or any of our affiliated companies, subsidiaries or our parent company

We advise users to always seek the advice of a dentist or other qualified health care provider with any questions regarding dental health or other medical conditions. Never disregard, avoid or delay in obtaining dental advice from your dentist or other qualified health care provider because of something you have read on this site. If you have or suspect that you have a dental problem or condition, please contact a qualified dental care professional immediately. If you are in the Gujarat, india and are experiencing a medical emergency, please call 108 or call for emergency medical help on the nearest telephone.

We do not operate, control, supply, endorse, warrant or guarantee any information, products, services or merchandise that is not clearly identified as information, products, services or merchandise supplied by us.

Sanjinvanidentalcare.co.in reserves the right to modify the Terms & Conditions without prior notice to its Users. We may add, change, delete or terminate our service at any time. The service may be temporarily unavailable from time to time for maintenance or other genuine reasons.

Warranties And Limitation Of Liability

we do not make any express or implied warranties, representations or endorsements of any kind whatsoever (including without limitation, warranties of title or no infringement, or any warranties of merchantability or fitness for a particular purpose) with regard to the service, or with respect to any information, product, service, merchandise or other material provided on or through the service. we do not warrant or guarantee the accuracy, completeness, correctness, timeliness or usefulness of any information, products, services, merchandise or other material provided through the service or on the internet generally.

We are not liable to any user or anyone else for any decision made or action taken by anyone based on reliance upon the information contained on or provided through the service.

Users’ Agreement

Users will not upload or transmit any communications or content of any type that infringes or violates any rights of any party.

Users will not use this site for any purpose in violation of local, state, national or international laws.

Users will not use this site as a means to distribute advertising or other unsolicited material to any third party.

Users will not post material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity as determined by us in our sole discretion.

Users will not impersonate another person.

Users will not hold us or any of our affiliates, subsidiaries or parent company liable for damages including (but not limited to) loss of wages, revenue or business because of any services related to or provided by this site. The sole and exclusive remedy for dissatisfaction with the services of this site will be to stop using the Service.

Users will indemnify us and any of our parent or subsidiary companies or organizations, and any of our successors, assigns or licensees, together with any of their respective officers, directors and employees, against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ fees and costs) arising out of a claim by a third party relating to use of the Service, or any breach or violation of this Agreement or any other term or condition contained on the Service.

Users agree to comply with all user responsibilities and obligations as stated in these Terms of Service.

All site users represent and warrant that they are at least 18 years of age and that they possess the legal right and ability to agree to these Terms of

Termination Of Services

If you violate these Terms and Conditions of Use, your use of this site will terminate. We may notify you that you have breached the Agreement. We may, in our sole discretion, terminate your access to this site, or any portion thereof, or discontinue providing the site, or any portion thereof. These actions are in addition to and not in lieu or limitation of any other right or remedy we may have available at law. Further, we shall not be liable to you or any third party for any such termination or discontinuance.

Copyright And Trademark

“sanjivani dental clinic –Rajkot ” and “sanjinvanidentalcare.co.in,” are trademarks and service marks

The materials on the site are copyrighted by us and/or other applicable rights holders. You may download and reprint a single copy of the materials from the Service for your own personal, noncommercial use only, provided you include all applicable notices and disclaimers. Any other use of the materials is strictly prohibited without our prior written permission and the permission of the applicable rights holder(s).

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